Program Manager II - Humanitarian Response, Recovery, & Resilience

Program Manager II - Humanitarian Response, Recovery, & Resilience

CRS - Catholic Relief Services

Afghanistan

Job Summary:

As a Program Manager for Humanitarian Response, Recovery, and Resilience, you will manage multisectoral projects designed to support household and community stabilization, recovery and resilience, which may include food assistance, livelihoods, WASH, nutrition, and/or shelter. You will manage funding from multiple and diverse donors to ensure that the Country Program (CP) delivers high-quality programming and continuously works towards improving the impact of its humanitarian and resilience programming.

Roles and Key Responsibilities:

  • Provide management, guidance, and technical oversight of new and existing emergency response, recovery, and resilience projects within the CP throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Identify and manage key project risks, in collaboration with CRS’ operations departments. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
  • Coordinate the identification of staff capacity and technical assistance needs of CRS staff and partner organizations, and lead capacity strengthening interventions to support staff growth and quality project implementation.
  • Lead the development of program learning - identify opportunities for learning, research and publications in the area of emergency response, recovery, and resilience, and the implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
  • Act as a key resource person in project design and proposal development of emergency response, recovery, and resilience programming, gap-filling and taking on growth responsibilities, as needed. This may include leading design workshops, writing proposals and supporting documents, and leading or supporting budget development.
  • Help identify, assess and strengthen partnerships relevant to emergency response, recovery, and resilience programming, applying appropriate application of partnership concepts, tools and approaches.
  • Coordinate and monitor financial and material resources relevant to project needs. Provide strong planning and oversight to ensure efficient use of project resources, including financial management and reporting in line with donor and prime requirements.
  • Lead reporting processes for assigned projects, ensuring that high-quality reports are compiled as per donor requirements and are shared by the deadline.
  • Lead project registration processes and serve as a programmatic focal point to ensure coordination of planning and implementation with the relevant sectoral and line Ministries.
  • Promote CRS’ Safeguarding Policy and Code of Conduct and Ethics, ensuring that team members are trained and implementing programming with a Do No Harm approach.

Knowledge, Skills and Abilities:

  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
  • Strong relationship management skills and the ability to work effectively with culturally diverse groups.
  • Strong written and verbal communication skills with ability to write reports.
  • Proactive, results-oriented, and service-oriented.
  • Strong supervision and team management skills, with an ability to create a psychologically safe environment for staff growth.
  • Demonstrated financial management skills.
  • Flexible management approach and willingness to adapt to evolving contexts, portfolios, and priorities.

Preferred Qualifications:

  • Project management experience in emergency response programming is highly desirable.
  • Experience engaging with partner organizations, especially as a subrecipient.
  • Experience contributing to the development of technical proposals.
  • MEAL skills and experience preferred.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Required Languages – Fluency in English (spoken and written) required. Proficiency in Dari or Pashto a plus.
Travel – Up to 50% anticipated travel within Afghanistan. Occasional international travel may be required.

Key Working Relationships:

  • Internal: Head of Programming, Head of Operations, Deputy Head of Operations, Technical Advisors (CP, Regional, Global), Finance Manager, HR Manager.
  • External: Donor representatives, peer organizations.

Qualifications:

Basic Qualifications

  • Master’s degree in international development, International Relations or in a related field required. Additional experience may substitute for some education.
  • Minimum of 5 years of relevant field-based experience in coordinating or managing moderately complex emergency projects required, preferably with an international NGO.
  • Demonstrated experience in team supervision and capacity strengthening.

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