Manager, Communications

Palladium Group

East Timor

Position Summary

The Manager will support the USAID Integrated Health System Activity in Timor-Leste to communicate about the project’s interventions. The Manager will be expected to produce high-quality written materials that will document USAID Integrated Health System Activity support, targeting internal and external audiences.

Responsibilities

Responsibilities shall include, but are not limited to:

Coordinate with staff to support the preparation and finalization of key presentations and deliverables including work plans, quarterly and annual reports, PowerPoint slides, and other technical products/reports, providing writing, formatting, and editing support for all products. This may include collecting input from various team members and combining into a single product.
Develop a communications strategy and communications products such as success stories, newsletter articles, web updates, stories and features for internal and external dissemination, under the direction of the Country Director and USAID Integrated Health System Activity Home Office team.
Identify effective communication dissemination strategies (print, audiovisual, social media) for diverse audiences and develop communication materials on key project objectives and achievements.
Build and execute a social media strategy and create, schedule, and post content (written posts, images, graphics, and video)
Provide communication guidance and capacity building to USAID Integrated Health System Activity staff and project partners, through training and mentoring to help partners apply communication in their contexts.
Support communications components of project meetings, conferences, workshops, and trainings, in collaboration with the finance and operations teams; this may include finalizing agendas, compiling participant resources, sending invitations, and managing the participant list.
Develop and manage mechanisms and tools to capture and share USAID Integrated Health System Activity results, achievements, and impact, including collaborating with the US-based communication team to disseminate USAID Integrated Health System Activity products and results globally.
Manage the project’s participation in workshops and conferences by helping to identify appropriate meetings, plan abstracts, prepare and finalize materials, and provide onsite communication support as required, coordinating with the U.S.-based communications team.
Participates, and represents the organization as needed, in outside associations, conferences, and symposia.
Provide translation support on an as needed basis and/or if last-minute requests arise.
Support administrative/knowledge management needs of the team, including organizing project documents and project files and other tasks/duties as needed.
Performs other related duties and responsibilities as assigned.

Desired Qualifications

Bachelor’s Degree or higher in Communications, Business, Public Health, International Development or other related field.
5 or more years of relevant professional experience with a Bachelor’s degree, or 6-8 years without a Bachelor’s degree.
Experience working in international development and donor-funded programs. Familiarity with USAID-funded projects will be an advantage.
Experience working in digital communications, e.g., managing social media platforms, public relations, and stakeholder communications.
Strong design skills (knowledge of Microsoft and Adobe programs), effective writing skills, and experience working with multiple social media platforms (e.g., Facebook, X).
Strong analytical, communication, and leadership skills.
Strong oral and written communication skills in English and preferably in Tetum.
Skilled in Microsoft Office Suite programs, including Outlook, Word and Excel and preferably experience with SharePoint.
Eagerness to learn about and grow in the field of health system strengthening is preferred.
Timorese nationals are encouraged to apply.

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