Country Liaison Manager

Country Liaison Manager

IntraHealth International

Dakar, Senegal

SUMMARY OF ROLE

Three Country Liaison Associates (CLAs) will each assist three OP countries in the implementation of their CIPs and will serve as “boots on the ground” for the OPCU and OP donors in each of those three countries. A CLA based in Dakar, Senegal will likely cover Senegal, Guinea, and Mauritania; a CLA in Ouagadougou, Burkina Faso will likely cover Burkina Faso, Benin, and Niger; a CLA in Abidjan, Cote d’Ivoire will likely cover Cote d’Ivoire, Mali, and Togo. However, these assignments may be adjusted based on candidates’ experience and countries’ needs, and CLAs will likely prioritize in-country assistance based on level of engagement (e.g., a particularly energized Ministry of Health). In addition to focusing on a subset of OP countries, CLAs will work with the OPCU’s leadership to develop and pursue regional strategies and activities.

At a high-level, CLAs will serve as “fixers, facilitators, and fighters” in the OP’s mission to increase the availability of modern contraception in the region. CLAs are charged with identifying and addressing obstacles at the country level to rapid progress on CIP implementation, including helping to “fix” technical issues holding back progress (e.g., working with Ministry of Health staff to develop training programs for midwives), helping to “facilitate” existing processes (e.g., ensuring CIP committees meetings occur by managing logistics, setting agendas, and leading follow-up), and helping to “fight” (advocate) for necessary and appropriate domestic and international resources for implementation. The balance between these functions will be determined based on CLAs’ experience and the OPCU strategy in each country.

CLAs will work closely with the OP’s donor, government, and civil society focal points in each country (which are common with Family Planning 2020) in the execution of their job functions. The CLAs and focal points will also provide key information to OP donors as needed or requested, to support their organizational objectives as aligned with OP strategies.

ESSENTIAL FUNCTIONS

Lead country-level coordination and collaboration

  • Facilitate regular meetings of existing technical committees in each country charged with CIP implementation. Specific tasks will vary depending on the capacity and priorities of these committees in each country, and may include developing agendas, managing logistics, preparing materials, holding pre-meeting briefings, and conducting follow-up;
  • Facilitate annual reviews of CIPs in each country;
  • Facilitate in-country OP donor meetings and OP donor caravans;
  • Convene OP focal points on a regular basis to identify priority tasks, develop work plans, and check-in on ongoing assignments, and report these plans and findings to the OPCU;
  • Help OP donors develop grants and projects in each country that will help the OP reach its goals;
  • Liaise with donor-funded family planning projects in the country to identify opportunities for closer coordination, reduce redundancies, facilitate alignment on country priorities and fill programming gaps;
  • Work with the OPCU’s Senior Technical Manager to identify and implement mechanisms to speed progress in the country, including through peer-to-peer coaching from other OP countries, introduction of new technologies or processes, or targeted technical support that may be most-efficiently provided at the regional level;
  • With leadership from the Senior Technical Manager, coordinate with civil society coalitions in countries to ensure their involvement and contribution to reaching the OP’s overall goal.

Monitor progress at the country level

  • Work with Ministry of Health’s M&E staff and Track20 to ensure each country produces credible annual estimates of family planning use in the country;
  • Oversee the implementation of the Motion Tracker tool to track countries’ progress against commitments they have made to, for instance, increase domestic resources for family planning. (A sample Motion Tracker output in Uganda may be found here. The OPCU will roll-out the Motion Tracker in the OP region in early 2019.);
  • Regularly update a set of qualitative indicators for CIP progress in each country, and report findings to the OPCU;
  • Pro-actively identify potential roadblocks to progress (e.g., upcoming elections) and develop and implement mitigation strategies;
  • Regularly engage with country liaisons for other family planning projects to stay abreast of developments within regional projects and to share data, contacts and implementation strategies, as appropriate.

Advocate for policy change and additional resources

  • With OP donors and OPCU leadership, identify potential policy changes that would help the OP reach its goals, and develop and lead advocacy strategies. Prepare strategy plans, arrange discussions, prepare analyses, and involve other parties as needed to facilitate higher level discussions and plan implementation;
  • Highlight significant funding gaps to CIP implementation and conduct analyses on the potential impact to increased family planning use if those resource gaps were filled;
  • With in-country OP focal points and OPCU leadership, identify potential technical assistance needs and help countries to submit requests to the OP learning and exchange fund or other resources;
  • Identify other ways OP partners can improve and speed CIP implementation, through collaboration, co-funding of joint priorities and increased awareness and involvement in country-level, regional and global family planning initiatives;
  • Work with in-country partners to build grassroots momentum for policy change and resource mobilization (i.e., pilot task-sharing strategies among regional health directors in advance of country-wide scale-up).

MINIMUM REQUIREMENTS

Education & Experience

  • Master’s degree required/advanced degree in relevant field preferred (Public Health, International Development, Public Policy…);
  • Minimum of 5 to 10 years of relevant work experience in public health policy in the Ouagadougou Partnership regions (Benin, Burkina Faso, Côte d’Ivoire, Guinea, Mali, Mauritania, Niger, Senegal and Togo);
  • Experience leading and managing multiple, complex projects in fast-paced, entrepreneurial and ambiguous settings.

Other requirements

  • Demonstrated interest in and understanding of sexual and reproductive health and rights and family planning policies of West African countries, and national and regional health systems policy;
  • Strong analytical mindset; able to deconstruct large, complex health policies into clear and actionable strategies and initiatives;
  • Inspiring leadership and relationship building; able to quickly build trust and credibility with both internal and external stakeholders;
  • Excellent communication skills, both oral and written, for a variety of audiences;
  • Demonstrated strategic agility and diplomacy with conflict management, team building, and interpersonal skills to ensure internal coherence among diverse team members and sub-partners, as well as external relations with the Ministry of Health, civil society, private sector and other stakeholders;
  • Fluent in French, and near-fluent in English;
  • Experience using Microsoft Office products (Word, Excel, and PowerPoint).

COMPETENCIES

  • Entrepreneurial and innovative – CLAs must be proactive and seek opportunities to influence CIP implementation. Doing so will require candidates to devise informal ways to reach and influence key stakeholders. Strong candidates will also be able to develop new ideas, methods, solutions or initiatives that result in improved performance and an increased capacity to meet program objectives, country-level results and global commitments;
  • Accountable – CLAs will hold themselves and others accountable for all work activities, research, and actions and decisions, and will follow through on commitments. They will focus on those activities that have the greatest impact on meeting measurable high-quality results for the OP’s success. Likewise, CLAs will exercise ethical practices, respectful words and behaviors, and equitable treatment of others in all activities;
  • Strategic – CLAs will identify and focus on key success factors for the OP while recognizing, anticipating and resolving organizational challenges. CLAs should have the ability to develop organization and industry-specific expertise and apply sound decision-making processes to reach productive resolutions that translate strategy into actionable plans;
  • Communicator – CLAs must understand effective communication concepts, tools and techniques; have the ability to effectively explain complex technical concepts in simple, clear language appropriate to the audience; and receive and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors;
  • Self-manager – While CLAs will be supported by OPCU leadership, they will also work independently. CLAs must be able to effectively manage their own time and make decisions independently, but also clearly report their strategies and decisions to OPCU leadership and be able to adjust course as needed.

Qualifications

Skills

Required

  • English Expert;
  • Microsoft PowerPoint Expert;
  • Microsoft Word Expert;
  • Microsoft Access Expert;
  • Microsoft Excel Expert.

Behaviors

Required

  • Leader: Inspires teammates to follow them;
  • Dedicated: Devoted to a task or purpose with loyalty or integrity;
  • Functional Expert: Considered a thought leader on a subject.

Motivations

Required

  • Goal Completion: Inspired to perform well by the completion of tasks.

Education

Required

  • Masters or better in Public Health.

Experience

Required

  • Experience leading and managing multiple, complex projects in fast-paced, entrepreneurial and ambiguous settings;
  • 5-10 years: Relevant work experience in public health policy in Ouagadougou Partnership regions (Benin, Burkina Faso, Côte d’Ivoire, Guinea, Mali, Mauritania, Niger, Senegal and Togo). 5 – 10 years.

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© EuroJobsites 2018

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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