Senior Program Officer, International Programs
ISC - Institute for Sustainable Communities
Montpelier, VT, Washington, D.C., Beijing, Delhi or Dhaka
The Senior Program Officer provides programmatic and administrative support for selected ISC international programs addressing the causes and effects of climate change in Asia. The Senior Program Officer supports the work of the international program team by coordinating the team’s work to ensure that ISC’s projects and programs are successful and well managed. Working under the direction of the Director, International Program Development, s/he is the primary liaison between the Vermont office and field offices for the selected programs and projects, and is responsible for program implementation, support and oversight, communications, and financial management of those programs. The role will initially focus on China but may expand to Bangladesh over time.
Program Implementation, Oversight and Support
- New Programs:
- Help kick off new programs and then ensure a smooth and effective transition of programs to the program teams, so they can successfully execute the programs on their own;
- Conduct site visits and provide training and backup support as needed;
- Serve as point person for communication/coordination with partners, donors, contractors and sub-grantees.
- Ongoing Programs:
- Support the high quality preparation of work-plans and budgets as required by ISC, donors, and other partners, and ensure that they are submitted on a timely basis;
- Lead the preparation of high quality reports (progress, final, other) as required by ISC, donors, and others, and ensure that they are submitted on a timely basis;
- Track project implementation and monitor key project activities, milestones, and key indicators. Consult regularly (quarterly at a minimum) with the relevant Country Director to ensure monitoring and evaluation activities meet ISC’s standards;
- Help identify, vet, develop relationships with, and coordinate consultants for implementation of ongoing programs;
- Supervise work of consultants, contractors, and sub-grantees working on assigned programs;
- Facilitate the collection and dissemination of best practices and lessons learned for assigned programs;
- Regularly inform all staff of program activities, challenges, and accomplishments.
- Relationship Management/Networking:
- Maintain relationships with existing program donors and partners;
- Work closely with all implementing partners, consultants, sub-grantees, and program teams to ensure timely and effective implementation of the project;
- Develop mechanisms for networking and knowledge sharing among industries, brands, and other donors, including events, web platforms, and communication outreach;
- Represent ISC at relevant workshops, conferences, and meetings.
Finance and Operations
- Work with Finance staff and relevant Country Director/s to monitor, revise and update program budgets, and ensure they reflect up-to-date information;
- Work with Human Resources and Program team to hire staff for assigned programs as needed;
- Consult with Finance and Administration Team regarding best practices for financial administration of project work;
- Working closely with Finance and Operations Team, develop and monitor grant partner agreements and budgets;
- Coordinate the consultant management process- prepare contracts, work orders, and amendments; obtain necessary signatures; communicate the payment policy; review and submit expense reports and invoices for payment;
- Coordinate monthly HR and Operations Calls - ensure effective participation, set agendas, moderate discussions, share minutes of the call, and ensure next steps are completed in a timely fashion;
- Work with Country Director/s and Finance and Operations Team to determine and support the most effective operational strategy for the assigned country offices;
- Serve as primary liaison between Vermont office and international office(s). Transmit and direct requests related to administration, human resources, finance, etc. and ensure that these tasks/requests are completed in a timely and professional manner.
- Provide Communications Director with timely, accurate information on programs as needed for ISC’s newsletter, marketing initiatives, and other collateral;
- Work with Communications Director and with country-specific Communications Officers to identify the need for communications materials and to prepare accordingly.
- Conduct research to support new program development;
- Provide input and assist with new program design;
- Work closely with M&E Officers to develop theory of change and logic model, indicators, and an M&E system;
- Support fundraising strategy and manage ongoing funder relationships in coordination with Institutional Advancement;
- Work with Institutional Advancement team to enter contacts, meetings, and other interactions into Salesforce;
- Coordinate monthly Business Development Calls - ensure effective participation, set agendas, moderate discussions, share minutes of the call, and ensure next steps are completed in a timely fashion;
- Represent ISC to university officials, government officials, funding prospects, partners, beneficiaries, and at conferences and other outreach opportunities;
- Other duties as may be assigned.
Knowledge, Skills and Abilities
- Ability to proficiently manage multiple tasks simultaneously;
- High attention to detail;
- Excellent interpersonal, oral, and written communication skills;
- Strong research and analytical skills;
- Strong work ethic and personal integrity;
- Ability to work effectively with diverse people from different communities and cultures;
- Ability to work effectively both independently and collaboratively as a positive and contributing team member;
- Flexibility and willingness to adapt to changing program priorities;
- Ability to prioritize work assignments appropriately and manage pressure of conflicting demands;
- Proficient skills in Microsoft Office suite, Google platforms, and data systems.
- Graduate degree in related area. International experience in one or more of the following preferred: urban development, climate change, energy efficiency, supply chain management, civil society/governance;
- Demonstrated strong writing and analytical skills;
- Five to seven years of relevant professional experience;
- Language and cultural experience in China is preferred;
- Commitment to the ISC mission and goals.
- Office environment with domestic and international travel required. Monthly early morning or late evening calls required.