Protection Program Manager - Myanmar

RI - Relief International

Sittwe, Myanmar

Position Summary:

As Protection Program Manager you will be overall responsible for the successful implementation and monitoring of gender-based violence (GBV), psychosocial support, child- and general protection program as part of Relief International’s humanitarian portfolio in Rakhine State. In accordance with project and program frameworks, you will provide guidance on mental health & psychosocial support (MHPSS) and protection activities in Muslim IDP camps and Myebon surrounding community, and other areas where RI might expand protection and MHPSS activities. You will strengthen the child protection structure within the camps in consultation with camp management and volunteers.

You will participate actively in the Child Protection and Protection working groups, and liaise closely with INGO, UNICEF and UNHCR colleagues as needed. You will provide technical input to new proposals and overall RI strategy and ensure quality reporting and grant management.

You will directly manage a team of national staff and build their capacity to carry out the program activities independently, as well as recruit and train new staff where required.

Position duties and responsibilities:

Program Management

  • Manage quality project implementation, including allocation of resources and ensuring that appropriate controls are maintained at all levels by working with field staff.
  • Ensure projects are completed on time, within budget, and achieve their objectives.
  • Provide adequate support to protection programs including, but not limited to, strategic vision and technical input and advice.
  • Manage project cycle budgets and donor reports related to this project
  • Ensure the proper allocation of resources and maintenance of appropriate controls at all levels with field staff.
  • Monitor project implementation, communication, and reporting both internally and externally, in coordination with Head of Rakhine Programs.
  • Ensure that you and your team know and follow relevant donor rules and regulations.
  • Support the timely delivery of program activities (for example, monitoring against log frames, individual performance management work plans) and oversee delivery of the project objectives
  • Conduct regular visits to the field office project sites to coordinate with field staff and/or monitor activities with the donor.
  • Mainstream protection awareness across all RI sectors and activities
  • Supervise coordination/streamlining of camp-based protection activities through biweekly camp meetings and implementation of a beneficiary feedback mechanism

Team Management

  • Manage and build the capacity of the Child Protection team to ensure that team members are effective and efficient; provide feedback to staff to ensure optimal performance.
  • Train and supervise a Case Management Officer who will follow up on individual cases of child abuse, neglect, separation, trafficking, etc.
  • Provide technical guidance to the national staff, through coaching and capacity building
  • Promote and organize local staff capacity building and development.
  • Identify learning and training opportunities for staff and partners and work as a mentor and role model for less experienced staff.
  • Oversee all administrative aspects of the program including, but not limited to, writing job descriptions, interviewing and selecting staff, developing staff performance objectives and conducting timely performance appraisals.

Reporting and data management

  • Ensure quality and timely reports to the donors are prepared and submitted in coordination with the Yangon office. Maintain linkages with donors and provide, as needed, informal updates.
  • Ensure compliance with RI policies and regulations.
  • Provide internal program reports and regular situation reports that are timely, professionally written, and meet information requirements as needed by RI and as required by donors.

External Representation

  • Represent Relief International in relevant Clusters and Sectors in Sittwe.
  • Improve/strengthen coordination of Relief International’s work with the relevant ministries, sectors and other protection agencies.

Program planning and development; Implementation of best practices

  • Provide technical input on protection to RI short-, medium-, and long-range strategic plans, in line with RI's program objectives.
  • Assess other implementing organizations’ activities to identify gaps and overlap.
  • Ensure coordination with Head of Rakhine Programs to maintain effective communications with Yangon office regarding program development, funding agreements, and staffing.
  • Identify opportunities program partnerships with external agencies.
  • Provide technical input in the design of new relevant programs.
  • Ensure recognized international best practices and Relief International policies are applied to all RI work with children.
  • Provide information and advice to other sectors on ways to integrate child protection in more programs.
  • Ensure protection program products and lessons learned are maintained within the Relief International country program.
  • Build staff capacities on protection in emergencies.
  • Backstop other program managers or Head of Rakhine Response, as necessary.


  • University degree in social work, sociology, law, or other relevant field
  • 3-5 years of experience in humanitarian protection programming
  • Strong experience in humanitarian project/program management, preferably in a protracted conflict context
  • Experience training/supervising national staff
  • Experience in case management
  • Fluency in spoken and written English
  • Willingness to work in a challenging environment
  • Positive and problem solving attitude
  • Creativity, flexibility and ability to live and work in a dynamic environment

Desired qualifications:

  • Previous experience working in Myanmar/Southeast Asia
  • Previous experience working on UNICEF programs
  • Knowledge of CPIMS

RI values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

  • Inclusiveness
  • Transparency and Accountability
  • Agility and Innovation
  • Collaboration
  • Sustainability

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